How to login to Halo

Authentication Code

For security, Halo uses multi-factor authentication (MFA). When logging in, you will be asked to enter a one-time authentication code generated by the authenticator app installed on your mobile device.

If you no longer have access to your authenticator app or are unable to log in, please contact your Relationship Manager or the Accelerated Payments Operations Team for assistance.

When you log in to Halo for the first time, you will be asked to set up Multi-Factor Authentication (MFA) to help keep your account secure.

Before You Begin

Download an authenticator app to your mobile device. While many authenticator apps are supported, we recommend Microsoft Authenticator:

• iPhone/iPad (iOS): https://apps.apple.com/app/microsoft-authenticator/id983156458 
• Android: https://play.google.com/store/apps/details?id=com.azure.authenticator 

First Time Login Setup

1. Open your web browser and navigate to https://my.acceleratedpayments.com 
2. Enter your registered email address.
3. Enter your password which the team will have provided in advance, and select Log In.
4. Halo will display a QR code for Multi-Factor Authentication (MFA) setup.
5. Open your authenticator app on your mobile device.
6. Select Add Account (or the + icon).
7. Choose Scan QR Code.
8. Scan the QR code displayed on the Halo login page.
9. The authenticator app will generate a six-digit authentication code.
10. Enter the code into Halo and select Verify.
11. Your MFA setup is now complete and you will be logged in to Halo.