How to contact us for assistance.

Modified on Fri, 11 Sep at 2:14 PM

At Accelerated Payments, we are committed to providing responsive and professional support. Whether you have a question about a transaction, your account, funding availability, or our services, our team is here to help.

Operations Support

Contact our Operations Team for:

  • Payment and settlement queries
  • Transaction status updates
  • Funding and drawdown enquiries
  • Beneficiary amendments
  • Platform support and troubleshooting
  • General account assistance


? Email: operations@acceleratedpayments.com
? Ireland: +353 (0)1554 3940
? United Kingdom: +44 (0)203 1805 940


Relationship Management & Business Development

Contact your dedicated Relationship Manager or our Business Development Team for:

  • New funding requirements
  • Facility reviews and increases
  • New client onboarding
  • Product and service enquiries
  • Commercial discussions and growth opportunities

? Email: sales@acceleratedpayments.com
? Ireland: +353 (0)1554 3940
? United Kingdom: +44 (0)203 1805 940 


Our Support Hours

Our Operations, Relationship Management and Business Development teams are available Monday to Friday, 9:00am to 5:30pm (Europe/Dublin), excluding public holidays. We aim to respond to all enquiries as quickly as possible and prioritise urgent payment-related matters.

To help us assist you efficiently, please include:

  • Your company name
  • Invoice or transaction reference (if applicable)
  • A brief description of your query

If you have a dedicated Relationship Manager, you are welcome to contact them directly.

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