How to contact us for assistance.

Modified on Tue, 22 Sep at 2:23 PM

At Accelerated Payments, we are committed to providing responsive and professional support. Whether you have a question about a transaction, your account, funding availability, or our services, our team is here to help.

Operations Support


Contact our Operations Team for:

  • Payment and settlement queries
  • Transaction status updates
  • Funding and drawdown enquiries
  • Beneficiary amendments
  • Platform support and troubleshooting
  • General account assistance


Email: operations@acceleratedpayments.com
Ireland: +353 (0)1554 3940
United Kingdom: +44 (0)203 1805 940


Relationship Management & Business Development


Contact your dedicated Relationship Manager or our Business Development Team for:

  • New funding requirements
  • Facility reviews and increases
  • New client onboarding
  • Product and service enquiries
  • Commercial discussions and growth opportunities


Ireland: +353 (0)1554 3940
United Kingdom: +44 (0)203 1805 940 


Our Support Hours

Our Operations, Relationship Management and Business Development teams are available Monday to Friday, 9:00am to 5:30pm (Europe/Dublin). We aim to respond to all enquiries as quickly as possible and prioritise urgent payment-related matters.

To help us assist you efficiently, please include:

  • Your company name
  • Invoice or transaction reference (if applicable)
  • A brief description of your query


If you have a dedicated Relationship Manager, you are welcome to contact them directly.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article